Tag Archives: Plumbing

Frequently asked questions to take the stress out of calling a plumber

1. How can you afford to charge $99 to unclog a drain in my home?


Easy. We specialize in drain and sewer cleaning. Low overhead means low costs. Everyone wins!

Please note that the $99 price does’nt include cleaning the main sewer pipe, this is the 3″ or 4″ pipe that runs into the City sewer system, this is a bigger job that requires a heavier machine and more work, our price to clean this pipe is very reasonable, but it varies please call for an estimate, We will be happy to give you a quote over the phone.      For example:

Kitchen Sink Clogged? $99 Flat Rate Total Charge

Washing Machine Drain Clogged? $99 Flat Rate Total Charge

Toilet Trap Clogged? $99 Flat Rate Total Charge

Bathroom Sink Clogged? $99 Flat Rate Total Charge

Bathtub Clogged? $99 Flat Rate Total Charge

Shower Drain Clogged? $99 Flat Rate Total Charge

Floor Sink Clogged? $99 Flat Rate Total Charge

Main Line Sewer Pipe Clogged? Please Call For Price

More Than One Drain Clogged In The Same Place?, During Same Services Call? First Drain $99, Second Drain Only $50

2. Is the $99 an hourly rate?

$99 is the total charge, taxes included, we will charge to unclog a drain in your home, except for the main sewer pipe.

3.-How can I tell if my main line sewer pipe is clogged?

The following are the most common signs of a clogged main line (sewer pipe):

a).- Toilet or toilets not flushing.

B).- Water coming out from the base of the toilet into the floor when flushing toilet.

c).- Water backing up into shower or bathtub when flushing toilet.

d).- Water overflowing on clean out in front or back yard.

4. What kind of tools do you use?

We have all the industrial machines, tools, and experience necessary to do the job quickly and professionally.

5. What if the clog returns after you leave?

We are proud to inform you that our record for recalls is minimum, maybe 1 percent. If the clog returns within 30 days of the services call, we will be happy to return and clean the pipe one more time at no extra charge, however, this may be a sign of hidden damage to the drain or sewer pipe.

6. Do you offer a guarantee?

Give us a call within 30 days of the date of services if the clog returns.

We will be happy to come back and do it one more time at no extra charge!

We are proud and confident in our work with 20 years of experience! 

7. What if additional work to the pipe is necessary during the unclog?

In extreme cases (very very seldom) additional work may be necessary. We will address this on a case by case basis. But be assured, our prices cannot be beat.

8. What if I have an additional drain that needs to be cleaned during the same service call? Do I need to pay an additional $99?

You only pay $50 for an additional drain in the same location, except for the main sewer pipe.

9. What if the toilet needs to be removed in order to work the clog

Depending on the location of the clog, removing the toilet may be necessary, an estimate will be giving upfront.OC ROOTER 714-341-4771

No surprises or hidden costs here! We stand behind our prices, never an over charge, We are friendly and very approachable. We are clean in appearance and punctual. We are honored to enter your home and will treat it with respect, We stand for honest work and superior service. We believe in honest work for honest pay.

WHO ARE WE?

We are rooter professionals equipped to handle the toughest of clogs. We are experienced and ready to respond to your plumbing emergency. We are friendly and easy going and enjoy what we do. Our prices are fair and often lower than our competitors. Call OC ROOTER for an immediate response to your plumbing needs.

WHAT WE STAND FOR:

We stand for honest work and superior service. We believe in honest work for honest pay. We stand for guaranteed work. Give us a call within 30 days of the date of services if the clog returns.We will be happy to come back and do it one more time at no extra charge! We are proud and confident in our work with more than 20 years of experience!

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OC ROOTER PLUMBING TIPS

It is very important for a homeowner to know where the shut-off valve and water meter are located. It is equally important to inform the other people living in the house where these valves are located in case of an emergency.

1.- The main shut-off valves shut the water entering the house, should there be a water leak.

2.- Locate the shut-off valve and water meter. These valves are normally located in the front or backyard near the house.

3.- Make shure both valves are visible and accessible.

4.- Make shure that the area around the valves is clean and free of bushes and spiny plants.

5.- Sometimes the shut-off valve is damaged (the inside may be corroted, this is common for gate valves) and will not function.

6.-  Should this occur turn off the water via the water meter located outside of the house in  case of an emergency. More than likely you will need a special tool for the water meter valve that is sold at Home Depot.

7.-  Finally, we sugest that you contact a plumber to check and inspect the main shut-off valve to determine if it is working properly to avoid any surprises in the future.

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Top 10 things a drain cleaning expert should know when working on a clogged drain

1.- Is a clean-out available? if not, what is the best option to work out the clog?

2.-  What kind of stoppage are you dealing with? ( An expert should be able to tell depending on what kind of drain you are working with).

3.-Depending on the size and material of the pipe you are going to be working with, will you be able to handle tight turns on the pipe?

4.- What size and type of cable will you be using to snake the pipe? What type of machine will you be using to snake the pipe?

5.- What type of cutter will you be using on your cable?

6.-  How much cable do you planning on using to cover the length of the pipe you are dealing with?

7.- Do you know how much cable you are not supposed to run? (This question is critical if you are dealing with a septic tank).

8.- Are you dealing with heavy roots in the main line? ( An expert should be able to tell you, as well as know what to do).

9.- Do you know that if the drain is draining properly than the job is done?

10.-  For OC ROOTER the job does not end here. OC ROOTER is ready to go the extra mile and complete the neccesary extra cleaning to ensure that the pipe is left completely clean.

While our goal is to provide “10” level service during each service call. Our number one priority is maintaining your trust in OC ROOTER and retaining you as a loyal customer. Thank You once again for choosing OC ROOTER.

 

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Plumbing checks every homeowner needs to know

Plumbing emergencies may require quick thinking and movement on your part or that of a family member. Everybody in your home should know where the cutoff of the water is, just in case.

Learn how to read your water meter

When no one else is home and you knowthere is no water running, check your meter to ensure none of the dials are moving. If they are, than you may likely have a water leak somewhere. Toilets and faucets are the most likely culprits and can add a few hundreds of dollars a year to your water bill.

Check toilets for leaks

Insert a few drops of food coloring in the tank, about twenty minutes later, check the toilet bowl for any presence of color. I you do see something, there may be seepagearound the flapper valve. It is an easy fix as long as you know there is a problem.

Try to drain a few gallons of water from your hot water heater tank twice a year

This ensures the valve works and also allows sediment accumulating at the bottom of the tank to clear out, maximizing heating efficiency, using a flash light check for any leaks in the tank and pipes.

Toilet Overflow!

When your toilet looks like it may overflow, remove the tank lid and press down on the flush valve, effectively pluging the hole at the bottom of the tank. This prevents the toilet from overflowing while you detrmine the source of the plug causing the problem.

More important plumbing checks to keep in mind

Keep all water and drain valbes operational by opening and closing them at least once a year

Learn where the stop valves are for the faucets and toilets in your home.

This allows to turn off water at the problem source rather than inconvenience an entire household by turning off the main valve for the house.

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How the drain system works in a house

whenever water comes into a home, it has to have a way to leave after it’s been used. This is where the importance of drains and proper drainage comes into play.

Each fixture has its own drain line; each of the drain lines ties into a larger main line, which takes the water out of the house.

People who live in urban and suburban areas and get their water from a municipality usually have their waste water drain into a sewer system.

The most important component of a drain, which most people take for granted, is the trap.

They’re called traps because they do just that: trap water inside, preventing sewer gases from coming back into the house.

Vents are a major component in a home’s drainage system. Venting allows water to pass out of the drains easily. Today, houses are vented through the roof. Roof flashing, made from heavy grade rubber, lead or sheet metal holds the vent pipe in place.

Another thing to consider is pitch. Pitch simply means the angle in which water will flow easily and gradually with the help of gravity. Every drainpipe, whether underground or in a wall, must have some type of pitch and be sloped properly to allow wastewater leaving the home to drain out.

To ensure water will drain properly and won’t back up in the line, a good rule of thumb to follow when installing pipe is a drop of 1/4 inch per foot. Gravity makes water go down, but drains in most toilets need water pressureto push the water though the drain. The is becouse of the “S” trap on the back of the commode. The high end of the trap forces a certain amouny of water to remain in the bowl until more wateris dropped from a higher position )the tank behind the commode) to force (or flush) the contents of the bowl through the trap.

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More important plumbing checks to keep in mind

Keep all water and drain valbes operational by opening and closing them at least once a year

Learn where the stop valves are for the faucets and toilets in your home.

This allows to turn off water at the problem sourcerather than inconvenience an entire household by turning off the main valve for the house.

The famous plunger

Keep a plunger around for clogged sinks and toilets as they are effective tools for plumbing issues.

Replacement parts

Invest in a few replacement partssuch as a toilet kitand rubber gasketsfor those simple plumbing fixes around the house.

Avoid chemical drain cleaners for removing clogs.

Instead use a plungerif this doesn’t do the job call a professional, with the right equipment and experience.

Be sure to check under sinks for moisture or leaks. Even a slow leak can waste as much as 15 to 20 gallons of watera day. But a leak not only wastes water, it can eventually ruin your faucet or even your cabinets and floors. Leaky faucets are ordinarily caused by seals wich are dirty or worn. You may either clean or replace the worn parts, or you may want to install a new faucet.

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